Is the carpool seat safe to use?

Yes it's safe to use! The seat is attached to the car with straps, and inside the seat (under the soft padding) is a leash that attaches to the pet. We recommend attaching it to the harness.

We suggest familiarizing your pup with the seat by slowly introducing it to them outside of the car - we find that covering the seat with a cozy blanket or toy that your pup is comfortable with can help them feel more confident!

How long does delivery take?

If you are in the US, delivery is averaging about 10-15 business days depending on your location! All orders are tracked and shipping is free!

For more information, please check our Shipping Policy

Will my pet fit?

Maximum recommended weight for The Carpool Seat is 11-12 lbs and length 11-12 inches.
For Jumbo Seat, the recommended weight is 36lbs.

Make sure to weigh and measure your pet before placing your order.

Will the Carpool Seat fit my car/center console?

Our seat comes with adjustable straps, so it fits most cars. If you are unsure, you can measure the width of your car center console/armrest door. If the width of your center console door is less than 14", our seat will fit. 

How is the Carpool Seat secured to the car?

The seat is secured to the car with adjustable straps. You can adjust the straps to loosen it or to make it tighter.

Does it come with a warranty?

Absolutely! We have a 30 day refund policy. Read more about refunds and returns in our Return Policy